Privacy Policy

We are extremely mindful about the personal information we ask of you in order to keep up with your expectations as you seek our services. Therefore, it is our obligation to provide you with the Privacy Policy that applies to all the information we collect about you when you use our website alongside all other products and services that we offer through the website.

Information we collect about you

As a rule of the thumb, we must collect a number of mandatory personal information before we begin working on any new order placed through our website. The information includes your names, email address, contact phone number, and country of residence.

We collect this information to be used for any or all of the following purposes:

To provide personalized services to you after you place an order with us. Since we serve many clients, it is appropriate that each one of them registers an account with us so that we can accurately and effectively attend to their needs without confusion.

To establish quick communication with our clients. We understand that our communication with the client needs to be enhanced to prevent delays and discrepancies in the products that we eventually deliver to them. Therefore, having your contacts helps us reach you anytime we need to talk to you about your order.

To ease transactions for returning clients. Once you are registered with us, you do not need to repeat the process of providing personal details while placing new orders in future. All you need to do is log in to your account and fill the order details.

To provide you with marketing and promotional materials upon your consent to receive them.

To receive feedback about our website and its services from the client. This helps us continuously improve our website layout or design, and improve our site content based on the clients’ preferences.

Data Security

The company adheres to a set of security measures to ensure the data we collect from you is safeguarded. In regards to this, we have invested in a Secure Socket Layer (SSL) system to prevent unauthorized access or disclosure of our clients’ information. The processing of online payments is done using verified payment processors to prevent risk of information disclosure. However, you are solely responsible for keeping your login details confidential.

Cookies

Cookies constitute small pieces of data that our website transfers to the user’s the hard drive for purposes of record keeping. Importantly, cookies are placed on the client’s pc hard drive only after they accept to receive them. We use cookies to understand the clients’ interaction with our website including pages visited, time spent on the site, and problems they encountered while maneuvering the site. All this information helps us improve the user experience with our site.

Transfer of data to other third parties

Our company will not share any personal information belonging to the client with third parties. Only authorized personnel within our company may handle clients’ personal data for purposes of processing orders and in accordance with the privacy policies of the company.

Online Children Privacy Protection Act Compliance

The company offers services in conformity with the COPPA (Children Online Privacy Protection Act) guidelines. As such, our company refrains from providing services to individuals under the age of 13 years.

Changes of Privacy Policy

The constant effort to enhance your experience together with new technological advances introduced from time to time means that we have to keep on updating our Privacy Policy accordingly. When amendments are done to the existing privacy Policy, a new version will be published on this website and will be available to you immediately after the update.